People’s Voice Survey - Assessment of people’s perspective on health system performance in Ethiopia

Abstract

The people voice survey tool is a low cost, rapid survey, novel method of data collection tool through a mix of phone based and face to face interview can be used as a routine, integrated component of health system planning to bring a social voice to health system planning. The PVS measures how the health system's responsiveness to provide health services that addresses the needs and expectations of the individual and the communities. The data generated by the PVS Survey will be used to answer key policy questions that can inform government practices and improve the performance of the health system. It can shed light on poorly understood concepts such as patient activation levels, service utilization patterns, unmet need for care, and population perceptions of health system performance, among others. The tool assists the health sector in improving health system responsiveness, thereby accelerating progress towards universal health coverage of essential health services. PVS tool will be a global public good, local researcher will be able to access and use it to answer sub-national or regional research questions and deepen future investigations into the performance of health systems.