Abstract:
The people voice survey tool is a low cost, rapid survey, novel method of data collection tool through a
mix of phone based and face to face interview can be used as a routine, integrated component of health
system planning to bring a social voice to health system planning. The PVS measures how the health
system's responsiveness to provide health services that addresses the needs and expectations of the
individual and the communities.
The data generated by the PVS Survey will be used to answer key policy questions that can inform
government practices and improve the performance of the health system. It can shed light on poorly
understood concepts such as patient activation levels, service utilization patterns, unmet need for care,
and population perceptions of health system performance, among others. The tool assists the health
sector in improving health system responsiveness, thereby accelerating progress towards universal
health coverage of essential health services. PVS tool will be a global public good, local researcher will
be able to access and use it to answer sub-national or regional research questions and deepen future
investigations into the performance of health systems.
