Long waiting times is a major source of dissatisfaction for patients attending at public health facilities. The Ethiopian Minister of Health has identified as one of six priority areas for improvement and time is one of ...

Health system responsiveness is a non-clinical quality of care that reflects the expectation of clients on service delivery. However, there have been a few evidences on the health system responsiveness for under-five ...

Patient self-referral is a situation when patients refer themselves to upper level health facilities without having to see anyone else first or without being told to refer themselves by another health professional. ...

Youth are often considered the healthiest stages of life, even if they are at critical periods in which young people are challenged with a unique set of threats to their health and survival such as unwanted pregnancy, ...

As the quality of medication use is the central aspect of quality health care, measuring and thus improving the quality of pharmaceutical care plays a pivotal role in improving medical care and increasing client satisfaction ...

Self-medication is the selection and use of medicines by individuals or a member of the individual's family to treat self-diagnosed conditions or symptoms. Self medication practices are prevalent in Ethiopia and in different ...

Epilepsy is one of the most common neurologic disorders that affect approximately 50 million people of all ages and socio-economic classes worldwide. Epilepsy has a significant economic implication in terms of health care ...

Performance appraisal is a mechanism for regularly monitoring and delivering feedback to workers on their performance against pre-determined standards, with the results of the appraisal being utilized as a foundation for ...