Quality improvement Training for PHCU (TOT) facilitators’ manual

Abstract

The quality of health care delivery is one of the pillars of the Health Sector Transformation Plan for Ethiopia, which aspires to build a high performing health system. Primary health care (PHC) is central to delivering on the promise of high-quality universal health coverage. With universal health coverage, any person in the community should be able to access essential health care that is of good quality and which leads to improvement in their health, while also being affordable. But to be able to deliver on this promise, we need to embed a culture of improving the quality of care to the best extent possible. At the heart of quality improvement will be health workers based in primary health care.